FAQ

Sometimes you want to know where to park your car or how much early check-in costs.
So, here you can find all the answers!
Our guests ask us about
Our guests ask us about
  • What's about parking?
  • Reef Lodges Team:
    We do not have parking available at either Town Lodge or Reef Lodge & Apartments. However, we understand the importance of ensuring the safety of our guests' vehicles. Therefore, we have prepared a brief guide to the central car park near our lodges. You can find it here.
  • What's about parking?
  • Reef Lodges Team:
    We don't have parking both at Town Lodge and Reef Lodge&Apartments.
    But we are well aware of how important safe parking of our guests' vehicles is. So we made a small instruction about central car park near our Lodges.
    You can find it here.
  • Tell me pls about early check-in and late check-out!
  • Reef Lodges Team:
    Check-in is from 4 pm
    Check-out time is 10 am

    Early check- in is subject to availability, you can leave your luggage in our lounge area if you will arrive early. We cannot guarantee early check-in as it depends on room availability on the arrival day.
  • Tell me pls about early check-in and late check-out!
  • Reef Lodges Team:
    Check-in is 3:00 p.m.. Early check-in can be possible only if your room will be ready at time you came.

    Check-out time is 11:00 a.m.. If you wish to extend the check-out time, your will be charged the full price of the next day.

    Also you can leave your luggage at the reception for 2 hours for free of charge.
  • Do you have cafe or bar at you Lodges?
  • Reef Lodges Team:
    Our hotel is ideally located in the heart of the city's vibrant café and restaurant scene, offering guests easy access to a variety of local dining options.
  • Do you have cafe or bar at you Lodges?
  • Reef Lodges Team:
    Unfortunately we don't have it. You can find some lovely places to eat here.
  • Could you please tell me more about staying with a children?
  • Reef Lodges Team:

    Сhildren are welcome. If necessary, travel cot bed can be provided.
    If you have any additional requirements to make your stay more comfortable for your child at Reef Lodges, please do not hesitate to contact our staff in advance and we will accommodate you where possible.

    Please remember that there is no lift at our lodges and choose your room for kids accordingly.

  • Could you please tell me more about staying with a children?
  • Reef Lodges Team:

    Сhildren 4+ years old are welcome at Reef Lodge only.
    If you have any additional requirements to make your stay more comfortable for your child at Reef Lodge, please do not hesitate to contact our staff in advance and we will accommodate you where possible.

    Please remember that there is no lift at our lodges and choose your room for kids accordingly.
  • Is it noisy in the hotel?
  • Reef Lodges Team:
    Please don't worry about noise; we prioritize our guests' peace and quiet. We have strict rules in place, and parties are not allowed in our lodges.

  • Does it noisy in the room and outside?
  • Reef Lodges Team:
    No worries, there is not too noisy. We have strict rules about this. Party are forbidden in our lodges. Your sweet dream only can be broken by the ocean's breath and cries of early seagulls. It is nature.

  • How far is the hotel from the ocean?
  • Reef Lodges Team:
    Town Lodge is 5 minutes'walk from Great Western Beach, Towan Beach and Tolcarne Beach.Reef Lodge is located only 2 minutes' walk to Towan beach. You can find all beaches here
  • How long does it take it go to the ocean?
  • Reef Lodges Team:
    Town Lodge is 5 minutes walk from Great Western Beach, Towan Beach and Tolcarne Beach. Reef Lodge is located only 2 minutes' walk to Towan beach. All beaches you can find here
  • Do you have a lift at your property?
  • Reef Lodges Team:
    There is no lift at Reef Lodges however we have a studios located on the ground floor. Please contact
    us if you have any questions regarding accessibility.
  • Do you have a lift at your property? Or should I use a stairs?
  • Reef Lodges Team:
    Reef Lodges don't access for disabled people because all of our rooms are located on the top floors and are available only with stairs.
  • Does breakfast included in price?
  • Reef Lodges Team:
    Sorry, but we don't serve breakfast at our lodges.
  • Does breakfast included in price?
  • Reef Lodges Team:
    Sorry but we don't serve breakfast at our lodges.
  • Are you dog-friendly?
  • Reef Lodges Team:
    Unfortunately but our Lodges don't accommodate pets.
  • Are you dog-friendly?
  • Reef Lodges Team:
    Unfortunately but our Lodges don't accommodate pets.
  • Could you please advise me a surf school?
  • Reef Lodges Team:
    We have prepared for you the list of the best surf schools. You can find it here.
  • Could you please advise me a surf school?
  • Reef Lodges Team:
    We have prepared for you the list of the best surf schools. You can find it here.
  • I'd like to go out this night. Do you know some cool places?
  • Reef Lodges Team:
    Please go here. There's an abundance of exciting things to see and do in Newquay.
  • I'd like to go out this night. Do you know some cool places?
  • Reef Lodges Team:
    Please go here. There's an abundance of exciting things to see and do in Newquay.
  • I want to come to you by public transport. Are the bus station or the train station far from Lodge?
  • Reef Lodges Team:
    East St. Post Officeis the nearest local bus station (only 2 minutes' walk).
    If you are going to come by a coach from London, find Victoria Coach Stn, 164 Buckingham Palace Rd, Victoria, London SW1W 9TP. You should go by bus to Newquay. When you arrive there walk 10 minutes to our lodges.

    The train station is 7 minutes'walk from Lodges. If you are going to come by the train, at first look Nationalrail.co.uk for more information.

    Buy coach tickets:
    Nationalexpress.com
    Traveline.info
    Megabus.com
  • I want to come to you by public transport. Are the bus station or the train station far from Lodge?
  • Reef Lodges Team:
    East St. Post Officeis the nearest local bus station (only 2 minutes' walk).
    If you are going to come by a coach from London, find Victoria Coach Stn, 164 Buckingham Palace Rd, Victoria, London SW1W 9TP. You should go by bus to Newquay. When you arrive there walk 10 minutes to our lodges.

    The train station is 7 minutes'walk from Lodges. If you are going to come by the train, at first look Nationalrail.co.uk for more information.

    Buy coach tickets:
    Nationalexpress.com
    Traveline.info
    Megabus.com